ROLE/SKILLS:

• Should be proficient in using a CRM (Sugar/Zoho/Sales Force Specific experience is a plus)
• Skilled in using Microsoft Office specifically MS Excel.
• Communicate with the US team of Cibirix on a daily basis through phone and email.
• Resolve customer complaints regarding sales and service

CANDIDATE PROFILE

• 7+ years of experience in the skills and responsibilities listed above
• Experience in a job that thrived on customer service and the customer experience.
• A born to do it personality
• Must be business savvy and relationship driven.
• Excellent communication skills
• Excellent time management and organizational skills.
• Should be able to speak and write in American English than most others.

WHAT WE’RE OFFERING

• Salary is dependent on experience and skill.
• Being surrounded by awesome people trying to achieve big things.
• Real impact people here make a difference and create the direction of the company.
• Responsibility we do believe in hiring smart people and getting out of the way.
• Free Commute to and from the office using office car.
• Office Timings will be 12AM IST to 8:30 PM IST